Website FAQs

Website FAQs

If you purchase a “BUSINESS” or a “PRO ONLINE STORE” plan for 12 Months (Annual Plan) you will get these products for FREE:

  • 1 x .com or .net Domain for 1 Year. You save € 13
  • 1 x Email Account 2GB for 1 Year. You save € 10
If you need to create an Online Store (Ecommerce Website) please choose plan “PRO ONLINE STORE

You can pay with the following payment methods:

  • Direct Bank Transfer to one of our bank accounts. We have bank accounts in many countries:
    • Bulgaria (EUR, BGN – international bank transfers)
    • USA (USD – local bank transfers)
    • United Kingdom (GBP – local bank transfers)
    • Germany (EUR – local bank transfers)
    • We can also give you a bank account in Canada (CAD), China (CNH), Japan (JPY), Australia (AUD) but it is on request.
  • Paypal & PayPal Express Checkout
  • Paylike (with credit card)
  • 2Checkout (with credit card)

You have 14 days MONEY BACK GUARANTEE. We can refund you any service that is offered solely by Follol.com.
We may not be able to refund you for Theme and Plugins Licenses, SSL Certificates, Domain Names, Email Boxes unless their providers also offer MONEY BACK GUARANTEE.

As a valued customer we believe that you should get a Free Setup (and Money Back Guarantee – described above), so you can at least test our services.
Also we believe that you would stay and grow you business with us.

What exactly is domain redirection: You need to setup “301 permanent domain redirection” from your domain name to your Follol.com URL.
Example: borovprashec.com is redirecting to https://www.follol.com/borovprashec/
Prices in this case are lower because of the less licenses we need to pay compared to Own Domain Installation.
If you have issues with setting up the Domain redirection , please contact us here and we will help you.
If you prefer to use your own domain name without redirection and need a Premium Theme please also add this service Own Domain on Premium Theme along with your Website plan.
You do not need to pay an extra License fee if you want to use your Own domain and you are NOT going to use a Premium Theme, but will use a Free Theme. In this case you may add this service Own Domain on Free Theme to your cart.
Please also keep in mind that if you use your Own domain and need any Premium plugins you may need to pay for their licenses.

Do I need SSD Storage?
Our simple answer is YES. Please read below why SSD Storage is a better choice.

Solid State Drive (SSD) has faster performance than the Hard Disk Drive (HDD).

SSD has lower latency, faster read/writes, and supports more IOPs (input output operations per second) compared to HDD.

SSD uses less power and do not generate heat or noise.

Based on your website visitors you can define how much Bandwidth you do need. Below you can find some examples which will give you a clear picture of how much Bandwidth you do really need.

2 000 MB / month – Enough for 1000 page visits per month on an average web site
5 000 MB / month – Enough for 2500 page visits per month on an average web site
25 000 MB / month – Enough for 12 500 page visits per month on an average web site
100 000 MB / month – Enough for 50 000 page visits per month on an average web site

! Each web site has different content. The estimation above is made on an average website page size.

One of the most important components of online business is creating a trusted environment where potential customers feel confident in making purchases or browsing your website.
SSL Certificates create a foundation of trust by establishing a secure connection.
Most Online Stores need an SSL Certificate! As an online merchant, it is your responsibility to make sure the information you collect from your customers is protected.
Having an SSL Certificate is also good for Google Rankings and your SEO.

We provide FREE SSL Certificate for those customers that chose to redirect their domain to their URL in Follol.com. Customers with Own domain need to purchase their own SSL Certificate. We also offers SSL Certificates, please contact us here.

We offer 24×7 Support Email Support

PRO Design Customization means that you will have advanced access to make customizations of your website design.

All the Themes that we offer have a Mobile Version (unless otherwise stated).

Premium or Basic Theme: You may chose any Theme you like.

What is CDN?:

A content delivery network (CDN) is a system of distributed servers (network) that deliver pages and other Web content to a user, based on the geographic locations of the user.
CDN is effectively speeding the delivery of content of websites, making the website faster and user experience excellent.
CDNs also provides protection from large traffic attacks.

PRO Contact Form Builder is a plugin that gives you the ability to create multiple Pro Contact Forms with many features and options.
The Contact Forms are responsive (mobile friendly)
You can create Contact Forms with text fields, file attachments, Captcha/reCaptcha fields and many more.
You can create Contact Forms in multiple languages.
Contact Form entries can be stored also in the databases and you can check them in your Website Admin Panel (not only by email).

High quality SEO Tools are included in your plan which will help your website in Google Rankings.

We have implemented different processes which are blocking Hacker Attacks (Cyber Attacks).

Plans “BUSINESS” and “PRO ONLINE STORE” gives you the opportunity to ask for a plugin to be installed.
If you have your Own Domain Installation it will be much more easier for us to install a plugin.

If you purchase a “BUSINESS” or a “PRO ONLINE STORE” plan for 12 Months (Annual Plan) you will get this product for FREE:

  • 1 x .com or .net Domain for 1 Year. You save € 13
  • Domain name price should be less than $15

If you purchase a “BUSINESS” or a “PRO ONLINE STORE” plan for 12 Months (Annual Plan) you will get this product for FREE:

“PRO ONLINE STORE” plan gives you the opportunity to have your own Online Store

Some providers limit the number of products while we have decided to give you a plan with Unlimited number of products.

You can create Discount codes which you can use to promote your business.

You can add different Payment Methods.

You can add different Shipping Methods.

You customers will be able to:

  • Create accounts
  • Login into their accounts
  • Manage their personal, billing and shipping details
  • View their order history

You can view your Customers’ Order History including Sales Reports

If you are planning to have multiple language version you will have to get a separate plan for each.
Each language version uses extra Follol.com resources (which means that we will have some expenses) but as we know that this will be an extra cost for you we have decided to give our customers 20% DISCOUNT of any plan on each New Language Version.

If you need New Language Version please contact us, so we can arrange the 20% DISCOUNT.

You can choose to use your own domain without redirecting it to Follol.com.

If you have chosen a Premium Theme there will be an extra fee for the Theme software license .
If you have chosen a Free Theme there is no Theme licence fee.

We can register a domain name for you.
Please contact us here.

We can buy an SSL Certificate for you.
Please contact us here.

By | 2017-11-07T17:33:00+00:00 November 7th, 2017|Categories: Top|0 Comments

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